Privacy Policy
Light Link Electrical Trading (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal data when you interact with our website:
- Contact details: name, email address, phone number
- Enquiry information: details submitted through our contact form
- Technical data: IP address, browser type, device information, pages visited, and usage data
We only collect personal data that is necessary for legitimate business purposes.
2. How We Use Your Information
Your personal data may be used to:
- Respond to enquiries submitted through our website
- Communicate with you regarding services or quotations you request
- Improve website performance and user experience
- Monitor and analyse website usage through analytics tools
- Comply with legal and regulatory obligations
We do not use your data for marketing communications unless you explicitly request it.
3. Legal Basis for Processing
We process personal data based on:
- Your consent, provided when submitting a contact form
- Legitimate business interests, such as responding to enquiries
- Legal obligations, where applicable under UAE law
4. Analytics & Tracking
We use Google Analytics to understand how visitors use our website and to improve functionality and
performance.
Google Analytics may collect anonymised technical data such as IP address, device type, and browsing behaviour. This
data is processed in accordance with Google’s privacy policies.
5. Cookies
Our website uses cookies to enhance functionality and analyse traffic. A cookie consent banner is displayed on your
first visit, allowing you to manage your preferences.
You may disable cookies at any time via your browser settings. Please note that disabling cookies may affect certain
website features.
6. Data Sharing
We do not sell or rent your personal data.
Your data may be shared only with trusted third-party service providers where necessary, including:
- Website hosting providers
- Analytics and technical service providers
All third parties are required to process personal data securely and in accordance with applicable data protection laws.
7. Data Storage & International Transfers
Our website is hosted on servers located outside the United Arab Emirates via Cloudways. As a
result, personal data may be transferred and stored internationally.
We ensure appropriate safeguards are in place to protect your data in line with UAE data protection requirements.
8. Data Security & Retention
We implement appropriate technical and organisational measures to protect your personal data against unauthorised
access, loss, misuse, or alteration.
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet
legal obligations.
9. Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of processing
Requests can be made using the contact details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content
of external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated
revision date.
12. Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Light Link Electrical Trading
Email: hello@thelightlink.com
Location: United Arab Emirates
Light Link Electrical Trading (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your
personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store,
and protect your personal information when you visit our website or contact us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal data when you interact with our website:
- Contact details: name, email address, phone number
- Enquiry information: details submitted through our contact form
- Technical data: IP address, browser type, device information, pages visited, and usage data
We only collect personal data that is necessary for legitimate business purposes.
2. How We Use Your Information
Your personal data may be used to:
- Respond to enquiries submitted through our website
- Communicate with you regarding services or quotations you request
- Improve website performance and user experience
- Monitor and analyse website usage through analytics tools
- Comply with legal and regulatory obligations
We do not use your data for marketing communications unless you explicitly request it.
3. Legal Basis for Processing
We process personal data based on:
- Your consent, provided when submitting a contact form
- Legitimate business interests, such as responding to enquiries
- Legal obligations, where applicable under UAE law
4. Analytics & Tracking
We use Google Analytics to understand how visitors use our website and to improve functionality and
performance.
Google Analytics may collect anonymised technical data such as IP address, device type, and browsing behaviour. This
data is processed in accordance with Google’s privacy policies.
5. Cookies
Our website uses cookies to enhance functionality and analyse traffic. A cookie consent banner is displayed on your
first visit, allowing you to manage your preferences.
You may disable cookies at any time via your browser settings. Please note that disabling cookies may affect certain
website features.
6. Data Sharing
We do not sell or rent your personal data.
Your data may be shared only with trusted third-party service providers where necessary, including:
- Website hosting providers
- Analytics and technical service providers
All third parties are required to process personal data securely and in accordance with applicable data protection laws.
7. Data Storage & International Transfers
Our website is hosted on servers located outside the United Arab Emirates via Cloudways. As a
result, personal data may be transferred and stored internationally.
We ensure appropriate safeguards are in place to protect your data in line with UAE data protection requirements.
8. Data Security & Retention
We implement appropriate technical and organisational measures to protect your personal data against unauthorised
access, loss, misuse, or alteration.
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet
legal obligations.
9. Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of processing
Requests can be made using the contact details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content
of external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated
revision date.
12. Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Light Link Electrical Trading
Email: hello@thelightlink.com
Location: United Arab Emirates